How to create a
passenger account


How does MOVVEN work?

MOVVEN is a technological platform that puts conductive members in contact with passengers thanks to a mobile application. It works in the following way.

First, you request a trip from the application in any city where MOVVEN is active. Your request will be sent to the nearest drivers. When a driver accepts your travel request, you can check in the application the estimated time of arrival of your driver to the pick-up location. You will also receive a notification when the driver is about to arrive.

When requesting a trip, the application gives you the name of the driver, the type of vehicle and its registration number so you can recognize it without problems.

When you are inside the vehicle, check that the destination you entered in the application is correct. The drivers use their MOVVEN application to confirm the details of the trip. If you prefer a specific route, tell the driver. When you arrive at your destination, the driver will end the trip.

The price of the trip is calculated automatically and you are charged through the payment method linked to your MOVVEN account. In certain cities MOVVEN will allow you to pay with cash or virtual payment point. Immediately after, the application will ask you to value the experience of your trip. The drivers are also asked to rate the trip. This two-way MOVVEN comment system promotes a community of respect and trust in the platform, and guarantees a high quality service for all users. To learn more about how MOVVEN works, check out the other help topics.


I need help to register a passenger account

We are here to help you register. If you have difficulties creating an account, please verify that you have the latest update of the app installed. If you have questions about how to register to travel with MOVVEN, let us know, we will help you with everything related to the registration process.

How to create a MOVVEN account? To create a MOVVEN account, you must have a valid email address and phone number.

You must create a password and accept our conditions and privacy policy. Enter your first name, last name, phone number and preferred language. When you complete this part of the registration process, we will send you an SMS to verify your phone number. Then enter your payment information. If you add a credit or debit card, you can automatically charge the amount of your trips. Note that the application does not accept prepaid cards.

After providing this information, we will send you an email to confirm that you have created your account. You can now request trips from the application.

Is there a minimum age for users? You must be at least 18 years old to request a trip with the MOVVEN passenger application.

Error adding a payment method If the CVV number or billing postal code is incorrect, you may receive a message indicating that an error occurred while processing the payment after a trip.

Download the
user MOVVEN app


Download the passenger application

You can download and install the MOVVEN passenger application. On your mobile device, click on the App Store icon and follow these steps:

1. Select Search from the menu, type MOVVEN in the search bar and press Search.

2. Select the MOVVEN icon.

3. Press GET. You may have to enter your App Store password.

4. When the download is finished, GET will change to INSTALL. Press INSTALL.

5. Once the installation is finished, INSTALL will change to OPEN. Press OPEN.

6. In the MOVVEN application, press LOGIN if you have an account or REGISTER to create one.


Use MOVVEN without smartphone

The MOVVEN application is designed to be used on a smartphone.

If you don't have one, you can log in and request a trip through the website.

My phone number or email is already in use.

If you cannot create a new account because your number is already registered, fill out the form below.

You may have already registered to open a MOVVEN account.

We recommend that users use a single MOVVEN account to travel.

Is there a minimum age for users?
You must be at least 18 years old to request a trip with the MOVVEN passenger application.

Sign up
to drive


Sign up to drive

To discover how MOVVEN works and register to drive.

MOVVEN is a technological platform. The MOVVEN application puts passengers in contact with drivers who use their own vehicle.

Passengers use their application to request a trip, determine their pick-up location and destination and pay the fare for their trips.

The driving partners use their application to receive travel requests, follow a route from the pick-up location to the passenger's destination and receive payments for each trip.


Do you need more information about registering to drive?

For more information on how to register to drive MOVVEN, please explore the following help pages:

- What is MOVVEN?

- What steps should you follow to register?

- Payments and Recommendations

- Vehicle requirements Be sure to select your city in the upper right corner of the page to view local registration information.

Are you convinced?.
Then start earning money.

¿Lista para ganar dinero?..  El primer paso es registrarse en nuestro sistema en línea.


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